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Frequently Asked Questions

Click the blue 'Register' button at the top right of the screen, That will take you to our online pre-assessment and housing application form. If you are eligible to apply, don't forget to send us any supporting information we ask for so that your application can be properly assessed.
The houses we advertise are mainly from councils and housing associations so, by law, we have to check that you are eligible to apply for housing. We also have to make sure we allocate tenancies fairly. By registering, we have the information we need to make sure that those who have the greatest need are given priority for housing.
If you haven't already sent your supporting information (proof of address, identity, etc.) then please send it as soon as possible. Your application will not be processed until it is received. If you have already sent your supporting information and you have not heard anything with 10 working days, then contact the Your Choice Your Home team.
Please include details of your medical condition in your application. If we need any further information, we will get in touch with you to discuss the type of supporting information we require.
Read the Your Choice Your Home lettings policy first (see opposite) and see what we take into account when we assess your priority. If you still think your priority band is incorrect, then contact the Your Choice Your Home team to discuss your application further.
You need to sign in first. Once you have logged in, you should click 'View Homes' to see what properties you are eligible for. Click on the advert of any properties you want to bid on, check the details on the advert and make sure it's a property you're interested in, and click the 'Place Bid' button.
Once the bidding closes, staff will start to process the shortlist. If you're at the top of the list, then they will contact you to discuss an offer. This will normally happen within a few days of the shortlist closing.